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Zvi Baum
Corporate VP and President, Enterprise Interaction Solutions
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Zvi Baum is currently Corporate VP and President, Enterprise Interaction Solutions. He previously served as Director of Product Management in the CEM Division of NICE and since May 2003 was in the position of Corporate VP of Marketing.
Before joining NICE, Mr. Baum served as the Managing Director of Call Vision Israel Ltd a company that specialized in the development of advanced web-based quality monitoring solutions for call centers.
Prior to that, he served as the VP of International Sales and Marketing at STS Software Systems which developed recording solutions and was acquired by NICE at the end of 1999.
Between 1987 and 1998 Mr. Baum worked for a number of American and European companies in several areas, including technical management, marketing and channel management.
Mr. Baum holds a B.Sc. in Engineering from the Technion—Israel Institute of Technology and M.Sc. in Computer Science and MBA—both from the University of California LA (UCLA).
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The NICE User Group
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An independent knowledge community that helps optimize the value of NICE technologies to its member organizations
www.niceusergroup.org
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